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Find FAQ's for specific topics:
 
Call for Papers
 
DSA Membership
 
Exhibits Info
 
Food Planning *
 
Fund Raising
 
Hotel/Reservations
 
Layaway
 
Registration
 
Support Service Providers *
 
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* coming soon

Q = Question &  A = Answer

DSA Membership

Q: If I purchased a combo ticket for DSA 2011 Chicago Conference, is my DSA membership due included?
A: Yes it is included.  Your DSA membership does NOT start till the DSA 2011 Chicago Conference.  It will expire at the DSA 2013 Baltimore Conference.  To stay up to date with DSA till the DSA 2011 Conference, we encourage you to join DSA now. Their newsletter will have our most recent conference information in it!

Q:  How much does it cost for the DSA membership dues?
A: It is $20 dollars (per person) for two years: from conference to conference which is always held in the odd numbered year.

Q: How do I pay for the dues?
A: Click here to go to Deaf Seniors of America's Membership web page. Print the form. Fill out the form and mail it with the check of $20 (per person) to Joe Rose (DSA Treasurer).

Q: What are the DSA membership benefits?
A: You will receive quarterly newsletters "New Horizons".  There may be periodic new release through the web site. 
 

Sheraton Chicago Hotel & Towers Information

DSA 2011 Chicago Conference has its group block that sets up and OPEN for reservations when a person is reaching the in-house reservations (Sheraton Hotel).  Persons can call the hotel directly (in-house reservations) and they will be able to make the reservation.  Suppose if persons call after business hours (8 am to 4:50 p.m.): during the weekend (Saturday and Sunday) or if it is busy (not able to answer after 3 rings), the calls will be transferred to Central Reservation System. Please call at 1-800-233-4100.  Please do not use the number 312-464-1000 because it is the hotel general number.
 
Can we make reservations? 
Yes, we can.  You need to call the hotel at 1-800-233-4100 during the business hours (from 8 am to 4:30 pm – Central time). Be sure to ask for DSA 2011 rates. You can now make the reservation with a SPECIAL link made available by Sheraton for the DSA 2011 Chicago!!  Click here to go and make your reservation today.
 
Can we make reservations after business hours and weekend? 
You can, but Central Reservation System will answer the call. It is not a good idea to call after business hours and weekend because the Central Reservation System will not recognize (know) the hotel reservations until March 27, 2010.
 
Why can’t Central Reservation System recognize the reservations?
The Central Reservation System is currently not able to accept reservations beyond 550 day booking window. That means we have to wait till March 2010 so that the Central Reservation System will recognize and accept the reservations after March 27, 2010. It is the hotel’s policy.
 
Should we wait till March 2010 to make the reservations?
Not necessary.  You still can call at 1-800-233-4100 during business hours. (8 am to 4:30 pm).  After March 27, 2010, we should not have any problems.
 
Will the Central Reservation System recognize the hotel reservations (DSA 2011 rates) in March 2010?
Yes! Yes! Yes!  Everything will be consistent (agreeing or same). We should not have any more problems about room reservations after March 27, 2010.
 
Will the representatives from the hotel room reservations be aware of our group rates – DSA 2011 rates?
Yes. NOTE:  Their computer system (software) will say $209 per night for the QUAD RATE.  Don't worry. you will only be charged $189 NOT $209.  Their staff will check and make the necessary changes themselves.
 
Do all rooms have great views?
Yes! Yes! Yes!  All rooms have 3 great views to chose from: Chicago River, Lake Michigan /Navy Pier or Chicago downtown (Chicago skyline). Sheraton Hotel does not have any guest rooms that overlook an alley, dumpster, etc.
 
Will the link: Sheraton Hotel room reservation be available from our website?
You can now make the reservation with a SPECIAL link made available by Sheraton for the DSA 2011 Chicago!!  Click here to go and make your reservation today.
 
Do we have to pay one night deposit when we make the reservation on our credit card?
Yes, it is one night deposit required upon making the reservation.

Why did my reservation show for QUAD RATE as $209 per night - not $189 per night as it should be? Their computer system (software) will say $209 per night for the QUAD RATE.  Don't worry. you will only be charged $189 NOT $209.  Their staff will check and make the necessary changes themselves.

Can I make payments toward to the combo registration?
Yes you can.  You can either print out our layaway payment plan form (click here for the PDF file) or contact Genevieve Bright for more details at: registration@dsa2011-chicago.org. We offer from 4 to 6 months now for the Combo Rate of $255.
 
How do I cancel my registration?
We, of course, would be sad to hear you needed to cancel your registration for any reason. You can contact Genevieve Bright at registration@dsa2011-chicago.org and tell her you needed to cancel your registration.
 
When can I get my refund?
According to the Cancellation/Refund Policy form, we will send your refund after July 15, 2011. The amount of the refund to be returned depends on the date the request of cancelling your registration was received.
 
 
Is there a Layaway plan I can use?
Yes there is!!  We have one now for the combo rate of $255 till the end of July 2010. Click here for the PDF file. You also need to print these forms and SEND WITH the Layaway form. 
 
Can I pay with my credit card on the Layaway Plan?
No, We cannot accept credit card for the layaway plans. Personal Check or Money Order is acceptable. We apologize for the inconvenience this may cause you. 
 
I am interested in giving a presentation at the DSA 2011 Chicago Conference.
Information can be found at the Call for Papers' web page. Information/Forms are available online as well.
 
 
I am interested in having a booth at the DSA 2011 Chicago Conference. Where would I find information?
Information can be found at the Exhibits Info' web page. Information/Form (in PDF) is available online.

 

 

 

 

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